About Aust Facility Services
Proudly Australian-owned. ISO certified. Trusted by Melbourne businesses since 2015.
9001
14001
45001
Aust Facility Services is a proudly Australian-owned provider of professional cleaning and facility management solutions. Since 2015, we have delivered reliable, high-quality services across commercial, healthcare, education, industrial, and retail environments - backed by over 10 years of combined management experience.
We hold ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Safety Management) certifications through ECAAS. These are independently audited management systems that govern how we recruit, train, supervise, and continuously improve every service we deliver.
Why We Do What We Do
To deliver safe, efficient, and consistently reliable facility services across Victoria - giving every client a clean, compliant, and professionally maintained environment so they can focus entirely on running their business.
A clean space is not a luxury. It is a direct signal of how much an organisation values its people, its clients, and its reputation - and we take that seriously on every shift.
Where We Are Headed
To be the most trusted commercial cleaning and facility management provider in Australia - recognised not only for the standard of our work, but for the integrity of our systems, the quality of our people, and our leadership in sustainable cleaning practices.
We are building a company that clients rely on, staff are proud to represent, and partners trust without reservation.
Our Values
Six principles that guide every decision we make - on site and off.
Commitment
We take pride in every shift. Attention to detail is not optional - it is how we define a job well done, even when no one is watching.
Integrity
We do what we say, report what we find, and fix what we miss. Honesty with clients - even when uncomfortable - is non-negotiable.
Communication
Clear, timely updates from site supervisors and management. Clients always know what is happening and who to contact.
Responsibility
We take ownership of outcomes - not excuses. Every team member is accountable for the areas they clean and the standards they uphold.
Excellence
Quality is a habit built through proper training, the right equipment, documented procedures, and a culture that demands improvement every review cycle.
Sustainability
GECA-certified and biodegradable products where possible. Documented environmental targets reviewed annually under ISO 14001. We measure our footprint and work to reduce it.
Our People
Every team member is police-checked and site-inducted before their first shift. Staff work to premises-specific SOPs, carry full PPE, and are tracked through GPS-verified digital attendance systems. Quality inspections are conducted on a scheduled basis with written reports distributed to the client contact.
Our uniformed teams represent your facility's standards as much as ours. Whether it is a clinic waiting room, a school corridor, or a corporate lobby - cleanliness is always the first thing your visitors notice.
- Police-checked - mandatory before any site access
- Site-specific induction - SOPs, hazards, access procedures
- Full PPE - gloves, gowns, masks, eye protection as required
- GPS-verified digital attendance logging
- Scheduled quality inspections with written client reports
- Professional uniform - clearly identifiable on site at all times
Our Quality Approach: Plan–Do–Check–Act
Every contract is managed through the ISO 9001 PDCA cycle - a continuous improvement loop that prevents quality drift and ensures our standards improve over the life of the contract, not just at the start.
Plan
Define site-specific objectives, frequency schedules, SWMS documentation, and quality benchmarks before the first shift begins.
Do
Deploy trained, inducted staff with the correct equipment and products. Execute to the agreed scope - consistently, every visit.
Check
Conduct scheduled quality audits, review attendance logs, and collect client feedback. Measure against benchmarks and document all findings.
Act
Address gaps, update procedures, adjust resourcing, and record improvements. The cycle restarts - quality compounds with every iteration.
Environmental Sustainability
Our ISO 14001 environmental management system is independently audited, with documented targets and an annual review process covering every aspect of how we operate across all contracts.
Products & Chemicals
GECA-certified and biodegradable products prioritised across all contracts. TGA-listed disinfectants used in healthcare settings. Colour-coded systems prevent cross-contamination and reduce waste.
Water & Energy
Microfibre technology reduces water usage by up to 80% versus traditional mop systems. Equipment is maintained to manufacturer standards to maximise energy efficiency on every shift.
Waste Reduction
Single-use materials minimised wherever safe to do so. Waste diversion targets documented and tracked annually. Digital reporting reduces paper across all site documentation.
Fleet & Logistics
Route optimisation reduces vehicle kilometres across metropolitan Melbourne. Fleet vehicles are maintained and progressively transitioned to more fuel-efficient options as the business grows.
Contact Our Team
Speak directly with our operations team about your facility's cleaning and maintenance requirements.
Larry Hadun - Operations Manager
Direct contact for all new enquiries, site inspections, and contract discussions.
03 8712 8359 Office
0421 924 908 Mobile
Last updated: April 2026